Using Feedback to Improve Interactions with Beneficiaries
The following profile is an excerpt from CEP’s recent research report, Hearing from Those We Seek to Help: Nonprofit Practices and Perspectives in Beneficiary Feedback. Lifetrack in St. Paul, MN was...
View ArticleBeing Responsive to Beneficiaries
The following profile is an excerpt from CEP’s recent research report, Hearing from Those We Seek to Help: Nonprofit Practices and Perspectives in Beneficiary Feedback. Crittenton Children’s Center in...
View ArticleThe Voices of Those We Seek to Help
How can we as funders do a better job of hearing from the people we seek to help? How can listening to our beneficiaries help us be more effective funders? We are looking forward to engaging CEP...
View ArticleLearning from Student Voice: Most High Schoolers Feel Unprepared for College...
School’s out for summer. At YouthTruth, that means time for reflection, innovation, and preparation for the year ahead — including taking a deeper look at the aggregate student perception data we’ve...
View ArticleWhere Does Good Strategy Start? Listen Up.
This post, part of our Blog Rewind series, originally appeared in December 2010. When I was fresh-faced and just starting to work in philanthropy at a women-focused community foundation, I made lists....
View ArticleListening to — and Acting Upon — Beneficiary Feedback: A Story from High Tech...
This post from former YouthTruth Executive Director Marny Sumrall originally appeared on the blog in November 2014. It is re-posted here as part of our Rewind blog series. At CEP, we’ve been talking...
View Article3 Questions to Guide Educators’ Use of Student Feedback
This post originally appeared on Education Week‘s “Finding Common Ground” blog. Education is one of the few industries, perhaps the only one, in which everyone has a firsthand experience and a valid...
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ONE DC – Listening to Beneficiaries and Seeking Transformative Change
The following is an excerpt from the new research report, Hearing from Those We Seek to Help: Nonprofit Practices and Perspectives in Beneficiary Feedback. ONE DC was one of three randomly selected...
View ArticleWhat Characteristics Help Foundations to Deeply Understand their Beneficiaries?
Nonprofit leaders have a sober assessment of foundations’ understanding of those they seek to help. CEP’s latest research shows that only 38 percent of nonprofit leaders believe that most or all of...
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Using Feedback to Improve Interactions with Beneficiaries
The following profile is an excerpt from CEP’s recent research report, Hearing from Those We Seek to Help: Nonprofit Practices and Perspectives in Beneficiary Feedback. Lifetrack in St. Paul, MN was...
View ArticleClik here to view.
Being Responsive to Beneficiaries
The following profile is an excerpt from CEP’s recent research report, Hearing from Those We Seek to Help: Nonprofit Practices and Perspectives in Beneficiary Feedback. Crittenton Children’s Center in...
View ArticleThe Voices of Those We Seek to Help
How can we as funders do a better job of hearing from the people we seek to help? How can listening to our beneficiaries help us be more effective funders? We are looking forward to engaging CEP...
View ArticleClik here to view.
Learning from Student Voice: Most High Schoolers Feel Unprepared for College...
School’s out for summer. At YouthTruth, that means time for reflection, innovation, and preparation for the year ahead — including taking a deeper look at the aggregate student perception data we’ve...
View ArticleClik here to view.
Using Beneficiary Feedback to Address Bullying in Schools
What would education funders learn if they spoke directly with those whose lives they seek to improve? What would students say when asked about their experiences in school? In 2008, those questions...
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Getting on the Same Page: Defining Perceptual Feedback
The other week, I was presenting at a conference about the importance of nonprofits systematically eliciting perceptual feedback from clients, or those they seek to help, about how things are going...
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Get Proximate: The Potential Power of Feedback Loops
“Philanthropy can be more effective by getting more proximate to problems,” said Equal Justice Initiative (EJI) Founder and Executive Director Bryan Stevenson in his opening plenary at the 2017 CEP...
View ArticleListening to Beneficiaries: Student Feedback on College and Career Readiness
At YouthTruth, we believe that the best way to understand how students experience school is to go directly to the source and ask the students themselves. Since CEP developed YouthTruth in collaboration...
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Listening to Students: Beneficiary Feedback in Education
Funders care about American education. Foundations of all sizes, locations, and ideological beliefs aim to improve education and support young people, and, in 2012, foundations spent $5 billion on...
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The Necessity of Understanding Need
It’s no secret that working in the nonprofit sector is a challenge. Many organizations are strapped for resources, and staff are often overworked and working for less money than they could get at a...
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Prioritizing Values for Better Outcomes, Better Lives
At UTEC, we work to help disconnected young people in the communities of Lawrence and Lowell, MA trade violence and poverty for social and economic success. In our work, we believe that the young...
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